COLEX sàrl ← Back to home
Data protection

Privacy Policy

1. Controller

The controller responsible for data processing on this website is:
COLEX sàrl, 14, Cité Bommelscheuer, L-4953 Hautcharage, Luxembourg
E-mail: info@colex.lu · Phone: +352 621 766 032

2. General

We take the protection of your personal data seriously and treat it confidentially, in accordance with the EU General Data Protection Regulation (GDPR) and Luxembourg data protection law. This website can generally be used without providing personal data.

3. Server log files

When the website is accessed, our host automatically collects information transmitted by your browser (server log files): IP address, date and time of access, page requested, browser type and operating system. This data serves the secure and stable operation of the website.

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in technically error-free and secure operation).

4. Hosting

The website is hosted by LHISP S.A., 1 rue Drosbach, L-3372 Leudelange, Luxembourg. The servers are located in Luxembourg (EU). A data processing agreement pursuant to Art. 28 GDPR is in place with the host.

5. Contact form

When you use the contact form, submitting it opens your e-mail program and prepares a message to info@colex.lu. The details you enter are transmitted: name, company, e-mail address, phone number (optional), printing process, type of enquiry and your message.

We use this data solely to process your enquiry and any follow-up questions. Legal basis: Art. 6(1)(b) GDPR (pre-contractual measures/performance of a contract) or (f) (legitimate interest in responding to enquiries).

6. Fonts

This website uses web fonts for consistent display. Note: where fonts are hosted locally on the server, no data is transmitted to third parties. If they are loaded from an external provider (e.g. Google Fonts), your IP address is transmitted to that provider. We are working to host all fonts locally.

7. Reach and company analytics (where activated)

We reserve the right to use a privacy-friendly analytics or B2B identification tool that recognises the visiting company (not individual persons) based on the IP address, in order to identify business prospects. Legal basis: Art. 6(1)(f) GDPR (legitimate interest in B2B business development). You may object to this processing at any time (see section 9). This clause applies as soon as such a tool is actually used.

8. Cookies

This website currently uses no tracking or marketing cookies. Only technically necessary functions are used (e.g. a one-time storage of your language choice in your browser for the duration of the visit). A cookie consent banner is not required for this.

9. Your rights

You have the right at any time to access, rectification, erasure, restriction of processing, data portability and to object to the processing of your personal data. To exercise these rights, contact info@colex.lu.

You also have the right to lodge a complaint with the competent supervisory authority: Commission nationale pour la protection des données (CNPD), 15, boulevard du Jazz, L-4370 Belvaux, Luxembourg.

10. Retention period

We store personal data only for as long as is necessary for the stated purposes or as required by statutory retention periods.